What can you do for me, i.e., what does your business do…

We answer the question, “I wish I had someone who would __________ on the computer but I don’t want to hire anybody.”  Second, we undertake your company’s sales & marketing campaigns. Third, we act as a buyer broker for software and office machine upgrades.

 

How can you save me money?

You get professionally created documents, sales & marketing expertise, and other office services you need without paying for

Dedicated office space and furnishings for additional employees

Additional payroll

Additional payroll taxes

Additional employee health benefits

Additional employee vacation

Additional employee sick days

Additional employee training

Additional employee down time at work

coffee breaks

slow work/no work times

Employee impact on your business culture

“having a bad day”

Inevitable and costly office celebrations

Periodic Upgrade/replacement or addition of computer hardware

The latest versions of productivity software

The cost to your business when a more valuable employee diverts time to clerical tasks

 

With regard to employee down time, think of the days when people used to ride horses to get around.  Whether you rode your horse to town once a day or once a month, you still had to feed your horse, shoe him, and have the vet look him over once in a while.  You had to be careful where you put him in the barn because he was too good to be put alongside the cows and pigs.  Then, automobiles were invented, and you could pay only for the gas it took during the time you were actually getting somewhere.  You bought tires when they were actually worn out from the use you’d gotten out of them.  The car didn’t care if it was left in the driveway for half a year.   I love horses as much as the next person, but by today’s standards, it’s just not economical to keep a horse for all the expense he bears.  VOAR, like a car, is a “pay as you go” proposition that gets you where you want to be just like you’re turning the key and shifting into “Drive”.

 

How much experience do you having doing this?

Over 20 years of experience serving businesses in Retail, Real Estate, Insurance, Mortgage, Education, Service Industries, Restaurants, Travel, and anywhere else someone has said, “I wish I had someone who would...on the computer for me but I don’t want to hire anybody.”

We have a person who remembers when computer modems had speeds of 1200 baud and who used an early word processor called “Wordstar”.

 

Why would I hire you to do my letter/spreadsheet instead of bringing in a temp?

Temps involve contracts with minimums and a rather substantial “middleman’s” fee built into the hourly rate.  Temps require their own administration and follow-up, such as signatures for their weekly time cards and reconciliation of confusing invoices and statements.  A temp also must be provided some sort of orientation, and if there is one temp after another, each one will need this orientation.  You also must provide space and furnishings for a temp.

VOAR allows you to buy the output and productivity that in-house office help would have created.  We are about products delivered to you on your schedule, not dollars spent for someone’s time or for taking up your space. You are not adding an employee to your payroll; you are buying our VOAR custom-made office output on an as-need basis.

 

What if my PT secretary (maybe the spouse of a small business) is out for half a day, maybe a whole day, or several days, can you help me?  If so, how?

If there is an urgent report or letter or any other type of office output that must be produced while he/she is out, we can produce it for you very economically, especially compared to your alternatives.

We do not provide substitutes for absent employees who maintain a regular place in your workforce.

 

Payment information:

VOAR becomes another one of your vendors providing you with materials you need to run your business.  Our payment terms are structured according to the volume of business that VOAR fulfills for you.  Most businesses find it convenient to write company checks per project, and some will establish accounts that are billed monthly, Net 10.

 

Do you accept payment by credit card?

VOAR accepts credit card payments through PayPal, the internet payment system.  There is a link at the bottom of the VOAR home page where you may enter your credit card and billing information.  Clicking here will take you to that page also.

 

What if I don’t have a computer, don’t have email, maybe even don’t have a fax, but I need a letter done – how do we do this?

A great question!  This is exactly our specialty.  For businesses like these, we can take dictation over the phone and deliver the hardcopy to you.  By appointment, we can send a representative to any location, even someplace with no electricity.  Equipped with a laptop computer and a battery powered computer printer, he or she will deliver professional results on site before your very eyes!  Then, “poof!” we’re gone, like the Lone Ranger! (A legendary cowboy figure who used to rescue people and then vanish before they could thank him.)

 

If I pay you to develop the “form” or “contract” I need, do I then take it to a copier and have multiple copies printed?  Maybe I need to keep 100 copies of the contract on hand….  Also, you help with or do the entire design?  If so, is this an additional charge or incorporated in how you determine your fee?

We provide exactly what you need in order for you to keep your workforce deployed the way it does the most good.  If you would like one hardcopy of a document that you want your people take to the copy center, that’s what you get.  If, on the other hand, you “just want it taken care of”, give us the specifications of what you need and how many you would like, and the whole order will be delivered.

Collaboratively with your people or alone, we create, we edit, and we make recommendations.  You may use as much of “our brain” as you like as a consultant, or if you know what you want, just use our “muscle” to get it done.  The pricing schedule accommodates exactly that.

Every project is unique, and our pricing guidelines provide flexibility within structure.  The project is established in consultation with you while we are determining your needs.  We will develop a price for each project according to its scope, and you will be able to accept our services based upon a number you know in advance.  McDonald’s will offer you a small, medium, or large.  So do we in an office documents context!

 

What if I would like to do a direct mail/marketing campaign to maybe 200+ recipients.  Do you do the whole thing, from concept to doing the mailing, i.e., you input the mailing list in the computer (do I need to give you the names/addresses, or do you research and come up with the list based on the market I tell you I want to reach?), maybe develop the cover letter, do mail merge, stuff envelopes, affix stamps and mail…

Yes, yes, yes, yes, yes.  As much of your project as you like, some of the steps, or all of the steps - - preliminary work through “turn-key”.  Your contacts or ours, your letterhead or ours, we will generate the actual items, stuff the envelopes, affix the postage (by postage meter or using whatever stamp you find fashionable) and drop them off at the post office.

 

What if I would like a Telephone Contact List, let’s say for potential telephone solicitation.  Do I have to give you the data I want in the list, or if I tell you my target market, do you research and “buy” the list and put it in a particular format for me?  Does your fee include “buying” the list, or do I have to supply who goes on the list?

We will use your client list, your list of markets to be targeted, or whatever other data you would like to have included.

We have sources to provide such lists as needed if you do not wish to supply any data.  We will research and purchase or rent lists on your behalf according to the direction we receive from you when determining your needs.

We also can do the telephone work for you and provide reports and analysis of the results in a variety of formats.

Frequently Asked Questions 1